We’re committed to providing responsive, accessible and effective support for everyone involved in the Neftaly Jobs ecosystem — job-seekers, employers, training participants and partner organisations.
📞 Contact Information
- Email: info@saypro.online en.saypro.online+1
- Phone / WhatsApp: +27 84 313 7407 southernafricayouth.org+1
- Head Office Address: 19 Pitta Street, Rooihuiskraal, Centurion, 0154, South Africa en.saypro.online+1
- Additional Numbers:
- Johannesburg: +27 11 071 1903 saypro.online+1
- Cape Town: 021 201 9020 saypro.online
🕒 Hours of Support
Our standard support hours are Monday to Friday, 08:00 – 17:00 SAST. Messages received outside these hours will be addressed on the next working day.
🌍 How to Reach Us
- Email Support: For queries related to job-placement, training modules, employer partnerships or portal access.
- Phone/WhatsApp: Rapid responses for urgent support: document submissions, training scheduling, placement status updates.
- Office Visit: You’re welcome to visit our head office in Centurion (by appointment) for in-person support or partner meetings.
- Online Chat: Use the live chat tool on our website for general enquiries. en.saypro.online
✅ What We Support
- Job-seekers: Application assistance, training enrolment, placement queries, portal login help.
- Employers: Partner onboarding, job listing support, candidate short‐listing queries, reporting.
- Training Participants: Module access issues, certification queries, accommodation requests.
- General: Feedback, complaints, suggestions, system or accessibility issues.
🔒 Our Commitment
- We aim to respond to all emails and WhatsApp messages within one working day during business hours.
- We treat your information with confidentiality and in compliance with our privacy and data-protection policies.
- We continuously monitor support requests to identify patterns and improve service delivery.
📈 Continuous Improvement
We review our support services quarterly, analyzing response times, satisfaction surveys and feedback to ensure we provide high-quality support aligned with the Neftaly Jobs values of customer-centricity, access and empowerment.