Neftaly 901-1000: Hospitality and Tourism Learnership
Neftaly’s Hospitality and Tourism Learnership (901-1000) offers learners an exceptional opportunity to enter and thrive in one of the world’s most vibrant and fast-growing industries. Designed for individuals passionate about service, culture, and travel, this learnership combines theoretical knowledge with hands-on workplace experience to prepare learners for a range of roles in hospitality and tourism.
Programme Overview
This NQF-aligned learnership covers key areas of the hospitality and tourism value chain, including customer service, event coordination, front desk operations, housekeeping, food and beverage services, travel planning, tourism guiding, and cultural awareness. Learners are trained to uphold global standards in professionalism, guest relations, safety, and service excellence.
Key Learning Areas
- Introduction to Hospitality and Tourism Industry
- Front Office and Reception Management
- Food and Beverage Service Techniques
- Housekeeping and Accommodation Services
- Tour Guiding and Travel Services
- Customer Service and Guest Relations
- Event and Conference Coordination
- Health, Safety and Environmental Practices
- Cultural and Local Tourism Awareness
- Marketing and Sales in Tourism
Programme Benefits
- Accredited qualifications and practical certification
- Real-world experience in hotels, lodges, travel agencies, and resorts
- Exposure to both local and international tourism dynamics
- Mentorship from industry professionals
- Enhanced job readiness and career mobility
- Improved communication, problem-solving, and team skills
Career Opportunities
Upon completion of the learnership, participants may pursue roles such as:
- Hotel Receptionist
- Tour Guide
- Waiter/Waitress
- Housekeeping Attendant
- Travel Consultant
- Event Coordinator
- Guest Services Agent
- Tourism Officer
Who Should Apply?
This programme is ideal for unemployed youth, school leavers, or individuals seeking a career change into the hospitality and tourism industry. Applicants should demonstrate a passion for working with people, willingness to learn, and the ability to work flexible hours.
Duration
The learnership runs for 12 months, incorporating both classroom training and structured workplace learning.
Neftaly remains committed to empowering individuals and communities through inclusive and industry-aligned learning programmes. Our Hospitality and Tourism Learnership helps bridge the gap between skills development and sustainable employment in South Africa’s dynamic service economy.
Ask ChatGPT


